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Overview
Return Policy
Effective Date: 04 March-2025
At TeaFlush.com, we take great care in delivering high-quality, fresh, and authentic Tea products. Due to the nature of our products, we do not accept returns or exchanges once an order has been processed and shipped.
No Returns or Exchanges
- All sales are final.
- We do not accept returns or exchanges due to hygiene and food safety concerns.
- Please review your order carefully before placing it.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect order, please contact our support team within 48 hours of delivery with:
- Your order number
- Photos of the damaged product and packaging
All the approved replacement will be delivered within7 days.
Our team will review the issue and offer a replacement.
Order Cancellation
- Orders cannot be canceled once they have been processed and shipped.
- If you need to modify your order, please contact us immediately after placing it.
Refunds
No Refunds on Delivered Products
At Titaura.in, we take great care in packaging and shipping our products to ensure they reach you in the best condition. Once an order has been successfully delivered, we do not offer refunds or returns on any products.
Refunds for Lost Shipments
We understand that shipping issues can sometimes occur. If your order is lost in transit and never reaches you, we will initiate a full refund after verifying the shipping details with our courier partners.
Refund Eligibility for Lost Shipments
- The order must be confirmed as lost by our shipping partner.
- If the tracking details show delivered, no refund will be issued.
- Customers must report a missing order within 7 days of the expected delivery date.
How to Request a Refund
If your order is lost in transit, please contact our support team at teaflush.com@gmail.com with:
- Your order number
- A screenshot of the tracking status
- Any additional details regarding the missing shipment
Once verified, the refund will be credited to your original payment method within 7-10 business days.
For any queries, feel free to reach out to us at teaflush.com@gmail.com or 7076802124 Shipping Policy
Processing Time All orders are delivered within 3-6 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
If there will be a significant delay in the shipment of your order, we will contact you via email, WhatsApp or phone.
Thank you for shopping with Titaura.in!
Need help?
Contact us at {email} for questions related to refunds and returns.